5 Questions to Ask Before You Buy Refurbished

5 Questions to Ask Before You Buy Refurbished

Buying refurbished products instead of brand-new can be very beneficial. The most obvious reason being they are lower in price. In addition to this, it is also a great way of being more environmentally friendly. By purchasing refurbished devices, you are reducing the amount of E-waste going to landfill.

There are various reasons why people may want to dispose of their old IT equipment or technological devices. These could range from they simply don’t use the device anymore, to the device no longer working or the business required a technology upgrade. For whatever reason the product is disposed of, it should be refurbished to a high quality and tested, wherever this is being done.

There are some points you should look out for when purchasing a refurbished piece of IT equipment, to see if it is the right decision for you. Here we have highlighted the top 5 questions you should ask.


1) What benefits will it have for my business?

Buying brand-new IT equipment for your business may seem like a great idea as you can get the most up-to-date products available. However, this comes at a price. Buying brand-new can be incredibly expensive and alongside this, specifications change regularly. If you buy brand-new, you may be able to afford one configuration, but buying refurbished may allow you to afford a much better specification which in turn may work better without having to perform further upgrades.


2) Who performed the refurb?

Some device restorations are completed by the original manufacturer, but sometimes a specialist company will do the refurbishment. If you are choosing to go to a third party, it is best to ensure that they have the right accreditations in place which should give you peace of mind that you are receiving a high quality product. Research the company thoroughly to see what they can offer you.


3) Has any data that was previously been on the device been fully and safely erased?

You want to ensure that any data that was on the product previously has been fully erased and to industry standards. Research whoever is doing the refurbishment to see if they are using data erasure software which is CESG certified. If they do, this will give you full peace of mind that you won’t find any confidential information from a previous owner of the goods.


4) What condition is the device in?

A common misconception about refurbished devices is that they will be old, scruffy and look damaged. Any company that refurbishes products should ensure that the product is restored to a high quality for the customer. A way of checking this is by researching the process the company goes through before selling the product to the customer. To make sure you get a high-quality product, they should fully test them before sending out for delivery. It would be also a good idea to check out any customer reviews to see what other people have thought about the products they have purchased.


5) Does the product still have a warranty and is there a returns policy?

Do not buy a product that is described to come ‘as is’. This is a clause that some sellers use to remove any liability they have if the product has a fault. When you buy an ‘as is’ product, you are accepting that there are no written or verbal warranties. The best thing to do would be to check with the seller that the product comes with a warranty as without one, the savings you make may not be worth it.

Sometimes it can take some time using a product before you notice any faults. It is safe to make sure there is some sort of returns policy that gives you peace of mind when you buy the product.


Buying refurbished IT equipment or devices will save not only your cash, but the environment too. Although there are certain things you should look out for when purchasing products like these, the benefits outweigh any concerns, as long as you go to the right company.


Here at Servers and Spares, we have been awarded many accreditations which show our ability to refurbish IT equipment to the highest quality for our customers. We ensure complete customer satisfaction by providing our own in-house warranties depending on the product, along with manufacturer warranties where applicable, as well as a returns policy which you can find on our website. If you would like further information on any of the refurbished products we sell, don’t hesitate to call our sales team on 01423206640.